Samsung TV Not Connecting To WiFi


Samsung has played a key role in the technological revolution of electronics. The majority of gadgets are now technologically advanced, allowing millions of people across the world to connect to the internet. The Samsung Smart TV, like the top brands, is constructed with accurate technology that allows users to browse the internet, view online programs, and do a lot more.

Samsung TV not connecting to WiFi? If your TV isn’t detecting your network or any connections, there are a few things to look into to see if the problem is with your TV or your network devices. This article will assist you in determining the source of the problem and resolving it.

Various functions such as streaming services, weather data, and search would make you wiser and your life more comfortable if your Samsung Smart TV is linked to a Wi-Fi or wired network. Are you, however, having issues with the TV network, preventing you from using these features? Learn how to diagnose and repair your network.

Samsung TV Not Connecting To WiFi

In this post, we’ll provide you a collection of options that have been shown to work for the majority of our users. In addition, we will explain why the TV’s Wifi functionality may be failing. 

What Stops a Samsung TV from Connecting to the Internet?

According to our study, the problem’s source isn’t clear, and it might be caused by a variety of factors. The following are a few of the most notable:

  • Outdated Firmware: If your television’s firmware is outdated and has not been updated to the most recent version, it may not function properly. The television must be updated to the most recent firmware in order for all of the settings to be adjusted correctly depending on the region.
  • General problem: There have been several reports of a generalized bug with the Samsung Smart TV software in which the network settings are distorted and must be reset in order for the connection to operate correctly if the TV is switched off using the remote for more than 10 to 15 minutes.
  • Mac Address Block: Every gadget that connects to the Wifi router does so using a unique address. The user or the ISP may occasionally prevent that IP from connecting to the Wifi network. If this is the case, until the ISP lifts the block, the TV won’t be able to connect to that Wifi router any more.
  • DNS Settings: The DNS settings on certain TVs are incorrect, resulting in a dispute between the Router and the TV while attempting to connect to the internet. In order for the internet to connect correctly, the user must modify the settings manually.

We’ll move on to the remedies now that you have a fundamental knowledge of the nature of the problem. To prevent any disputes, it is advised that you attempt these options in the order in which they are presented.

Possible Solutions

Restarting the television is the first solution

If the TV is switched off using the remote for more than 15 minutes, the network settings might become damaged owing to a problem with Samsung TVs. As a result, we’ll restart the TV in an unusual manner in this phase, which will reset certain settings. As a result:

  • Turn on the television as usual and leave it on for 5 minutes.
  • Instead of using the remote to turn it off, simply unplug the cord from the wall.
  • Restart it when at least 20 minutes have passed.
  • Whether it prompts you for a password, type it in and see if the problem still exists.

Restarting the Internet is the second option

It’s also conceivable that the internet is having problems, and the Wifi service isn’t working properly, or that the router’s DNS settings are preventing the television from connecting to the internet. As a result, we’ll totally power-cycle the Internet Router in this phase. As an example,

  • Turn off the Internet Router’s power.
  • Before turning the power back on, let it sit for at least 10 minutes.
  • Allow the Router to load the internet settings, then connect the TV to the Wifi and see if the problem remains.

Switching Internet Providers

If the Internet Router has banned the Mac address of the Television, you will not be able to connect to the router’s Wifi connection. As a result, we’ll check to verify if that’s the case in this step. As a result:

  • Turn on the television and go to the Wifi Settings.
  • Take out your phone and activate the hotspot.
  • Connect to the name of the hotspot supplied by the mobile when it appears in the list of possible connections and observe whether the problem remains.
  • If the TV is correctly connected to the mobile hotspot, the internet router is most likely blocking the TV’s Mac Address.
  • You can ask your ISP to unblock the television’s Mac Address.

Update the Firmware

According to the TV model and area, the device’s firmware must be upgraded to the most recent version. If the Firmware is not up to current, you will have problems connecting to the internet. We’ll use a computer to get the necessary firmware for your device because you can’t access the internet. As a result:

  • Open this link and choose the proper Samsung TV model from the drop-down menu.
  • Wait for the download to complete before continuing.
  • Extract the downloaded files to a USB drive with no other information on it.
  • Make sure there are no extra symbols or numbers in the downloaded file that your computer may have added.
  • Connect the USB to the TV and use the remote’s “Menu” button to access the menu.
  • From the menu, choose “Support” and then “Software Upgrade.”
  • Select “By USB” from the list of update methods.
  • If the TV prompts you to instal a new update, choose “OK” and wait for the procedure to complete.
  • Check to see whether the problem remains after connecting to the Wifi.

Refreshing DNS Settings is the fifth solution

It’s conceivable that your television’s DNS settings are conflicting with your internet router, preventing you from connecting to the internet. As a result, we’ll be resetting the internet settings in this step. As a result:

  • On the remote, hit the “Menu” button, then the “Settings” button.
  • Select “Network” and then “Network Settings” from the drop-down menu.
  • Select “IP Settings” from the “Start” menu.
  • Select “DNS mode” and set the green checkbox to “Manual” mode before pressing “OK.”
  • If the difficulty was with the DNS settings, enter “8888” and hit “OK.” 
  • You should now have an internet connection, and you may use the “Samsung Smart Hub” button to update the television and reset old shows automatically.

Do a Hard Reboot

You may be able to resolve this issue by performing a hard reboot on your television. Follow the steps outlined below to execute a hard reset.

  • Long-press the “Power” button on your Samsung TV remote control.
  • Keep pressing the power button until the TV reboots, then release it when you see the “Samsung” logo.
  • Check to see whether restarting in this manner solves the problem.

Note: If you’re still having problems after attempting all of these options, it’s likely that it’s a hardware issue rather than a software one. As a result, you must contact Samsung Customer Support.

Before you start fixing the WiFi on your Samsung TV, check sure no other devices are connected to it (e.g., Firestick, Chromecast, Android Streaming Box, Soundbar, Wi-Fi Extender, Xbox, Blue-ray, DVD player, etc.). Furthermore, removing unnecessary devices from the network is a smart idea (like a network storage device). Check to see if connecting the TV without the surge protector fixes the problem. Also, see if switching the TV to a power source in a separate room solves the issue (or using a different power adapter).

Make changes to the TV’s settings

If the problem persists, it might be due to a misconfiguration of the Samsung TV’s settings, particularly if it is not even connected to your phone’s hotspot. To address the issue, you can try the following settings, which have been reported by numerous users. Keep in mind that the directions vary somewhat from one user to the next.


You can simply follow the steps outlined above to resolve the Samsung TV Not Connecting to Wifi issue and create a secure connection between your Samsung TV and your WiFi. However, if the problem persists after doing all of the above procedures, you should contact the manufacturer.

Either the TV or the modem might have a manufacturing flaw. In this scenario, you may either get a replacement or seek technical support.


About Author

Hello, I am Zayn, a tech enthusiast, and have been writing on this topic for the past 10 years. I have had my hands on hundreds of tech gadgets over the years and know what it takes to make a quality product that stands out from the crowd. That’s why; I only focus on providing test results, reviews, and buying guides for technology devices. Thank you very much for taking the time to look at my bio; it really means a lot!

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